Terms & Conditions

Terms & Conditions: Stanway Shepherds Hut

Please read these Terms and Conditions carefully before making a booking. By booking a stay at Stanway Shepherds Hut, you agree to comply with and be bound by the terms outlined below.

1. Booking & Payment

  • Booking Confirmation: A booking is confirmed only once 100% full payment has been received and you have received written confirmation (via email) from Stanway Shepherds Hut.

  • Direct Bookings: Full payment is required at the time of booking to secure your requested dates.

 

2. Cancellation & Refund Policy

We understand that plans can change. Our cancellation terms are as follows:

  • Full Refund (5-Day Notice): You may cancel your booking up to 5 full days before your scheduled check-in time (e.g., by 3:00 PM 5 days prior to check-in) to receive a 100% full refund of your payment.

  • Late Cancellation (Under 5 Days): Cancellations made less than 5 days before the scheduled check-in time are non-refundable.

  • No-Shows & Early Departure: No refunds will be provided for no-shows or if you choose to shorten your stay after arrival.

  • Cancellations by Us: In the rare event that we must cancel your booking due to unforeseen circumstances beyond our control (e.g., severe weather damage, essential maintenance), you will be notified immediately and offered either a full refund or the option to reschedule your stay.

 

3. Check-In & Check-Out

  • Check-In Time: From 3:00 PM onwards.

  • Check-Out Time: By 11:00 AM on the day of departure.

  • Late check-outs without prior arrangement may incur an additional charge to cover cleaning delays.

 

4. Occupancy & Guest Conduct

  • Maximum Occupancy: The hut accommodates a maximum of 2 adult guests. Only guests listed on the original booking form are permitted to stay overnight.

  • Noise & Nuisance: We ask that guests respect the tranquil rural surroundings. Quiet hours are observed between 10:00 PM and 6:00 AM. Anti-social behaviour, excessive noise, or unauthorized parties/events are strictly prohibited and may result in immediate termination of your stay without refund.

 

5. Working Farm Environment & Mud

  • Rural & Agricultural Conditions: Stanway Shepherds Hut is located on a working farm. Guests should expect natural countryside conditions, which may include mud, uneven ground, natural tracks, wild insects, farm machinery, and livestock nearby.

  • Footwear & Outdoor Clothing: We strongly advise bringing suitable outdoor footwear  such as wellies or sturdy hiking boots) and appropriate wet-weather gear.

  • Outdoor Footwear Indoors: To keep the Shepherds Hut clean and comfortable for all guests, muddy boots and wet outdoor clothing must be removed at the door and left in the designated boot area before entering the hut.

 

6. Pets Policy (Maximum 2 Pets)

We are delighted to welcome up to two well-behaved pets under the following rules:



  • Livestock & Lead Rules: Because the hut is on a working farm, pets must be kept on a lead at all times when outside the hut or on farm ground. Under UK law, livestock worrying is a serious criminal offence.

  • Furniture & Beds: Pets are strictly not permitted on the bed or soft furnishings. Please bring your own dog bed/bedding and towels for wiping wet paws.

  • Supervision: Pets must never be left unattended inside or outside the Shepherds Hut at any time.

  • Waste Removal: Owners must immediately pick up after their pets and dispose of waste wrapped in bags in the designated outdoor bin.

  • Damages & Extra Cleaning: Guests are responsible for any damage caused by pets. An extra cleaning fee may be charged if excessive pet hair or mud is left inside the hut.

 

7. Farm Safety & Boundaries

  • Please do not enter working farm sheds, machinery yards, or fields containing livestock without permission (unless part of the public pathways).

  • Always leave farm gates as you find them (closed unless secured open).

  • Do not feed any farm animals, horses, or wildlife.

 

8. Smoking, Fires & Safety

  • Smoking & Vaping: Smoking and vaping are strictly prohibited inside the Shepherds Hut. If smoking outdoors, please ensure materials are fully extinguished.

 

  • Fire Pit:

    • Only wood should be burned in the fire pit. We provide some free wood and kindling.

    • Fires must never be left unattended.

    • Naked flames, candles, and disposable BBQs are strictly forbidden inside or immediately adjacent to the hut.

 

9. Septic Tank / Waste System

  • The Shepherds Hut is connected to a private septic tank. Only toilet paper may be flushed.

  • Do not flush wipes, sanitary products, paper towels, grease, or chemicals down the toilet or sinks. Blockages caused by misuse may incur a repair charge.

 

10. Parking & Access

  • Designated parking is provided. Vehicles are parked entirely at the owner's risk.

  • Please drive slowly on farm tracks (maximum 10 mph) and be aware of farm vehicles, animals, and pedestrians.

 

11. Damages, Loss & Liability

  • Guest Responsibility: Guests are expected to leave the property in a reasonable, clean, and tidy condition.

  • Damages: Please report any accidents or breakage immediately. While we accept reasonable wear and tear, we reserve the right to charge for intentional damage, excessive mess, or missing property.

  • Personal Belongings: Stanway Shepherds Hut accepts no liability for loss, damage, or theft of personal property or vehicles brought onto the site.

 

12. Contact & Emergency Details

If you experience any issues during your stay or need assistance, please contact: